Damian Killen and Danica Murphy

Use Type as a Tool for Managing Conflict

Conflict can exist in many places and at many levels in an organization. This new 48-page booklet is a must-have for practitioners looking for a conflict-management model that works in conjunction with type. This guide includes comprehensive type pages that summarize how each type contributes positively to conflict situations, what they need from others, what their blind spots are, how others perceive them, how they look under stress, what generates conflict for them, and areas for development. Also includes helpful strategy tips on how to better approach conflict situations, communication strategies when working in conflict with others and ways to resolve conflict in work situations.